"The Magical Maintenance Tour Is Waiting To Take You Away!"
Ah, quality.
Ah, lack thereof.
Last week I discovered that our store is steadily delaminating. That's the official term. What this essentially means is a bunch of the shiney white panels in our store are starting to peel off the walls. That's right: not six months after moving into our new store, it's already starting to fall apart.
My first clue that something was wrong was when I opened the doors to the store and had the top half of a panel bend down and try to tap me on the head. Bear in mind this panel is about 8 feet tall and at the very front of the store, where not only everyone can see it, but it could easily attack them. I managed to keep it at bay with a display easel. Upon realizing there was a problem, I looked around to see if other panels were suffering similar fates...and I found two other spots (one minor, one really major).
So, I called Head Office. They sent Tom, our magical maintenance guy. You remember Tom from this little bit of nowhere, I'm sure. He's the fix-it guy who has pretty much given up on Head Office actually possessing half a brain to share amongst its staff. Well, Tom arrived at the store and fixed up the minor spot where the laminate was peeling. Then the following conversation occurred:
Tom: "Yeah, so that one spot's patched up. I also took a look around and found another three spots where the walls are peeling off."
Me: "Wait...you're telling me that my store is molting?!"
Yep. It's official. My store is right on par with a bird or a snake. The real kicker is that, after further investigation of the now multiple 6-8 feet tall panels peeling off, Tom isn't even sure if he can glue them back up. The act requires absolute accuracy (you get one try, since the glue is insta-bond, so if you screw up you're doomed.
Doomed!) and at least 2-3 people given the size of the panels. The only alternative at this point would be to physically tear the walls apart and install new panels with (theoretically) laminate that won't peel after a few months.
I can't see Tom, our Head Office or the mall administration really vying for that last part, since it will involve a lot of mess and easily a few days of either being closed or loooooong after-hours work. Right now Tom's deliberating things with Head Office, and I suppose we'll hear later what happens next.
Stupid molting store....
In other news, our apartment complex's rear stairwell smells like cheap aftershave. I'm not sure I want to find out why.
Customer quote of the day: "You're not a poor packer. I went to Newfoundland without any underpants."
.
Labels: stupid magical maintenance tour, the incredible molting store
posted by Phillip at 2:46 PM